Delivery Coordinator

Required profile

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Methodical, organizational, analytical, rigorous, autonomous and very good team spirit and customer service oriented.

Main tasks

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• Coordinate the planning and organization of delivery activities;
• Process and transmit information and instructions to coordinate delivery activities using various computer-assisted communication devices;
• Ensure quality of services provided and customer satisfaction;
• Collaborate in the process of developing department policies and procedures;
• Assist staff with administrative issues;
• Coordinate delivery person workload and travel;
• Dispatch staff according to written schedules and worksheets or as emergencies arise;
• Contribute to establishing work schedules and procedures, and coordinating activities with other departments;
• Ensure compliance with organizational standards and policies;
• Oversee the training of new staff and ensure the training of workers as to their duties, safety standards and company policies;
• Respect the objectives of the delivery department;
• Any other duties directly related to the job.

Prerequisites

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• DEC coupled with a minimum of three (3) years experience in a similar position (preferably in logistics);
• Good knowledge of the Microsoft Office suite (Excel and Word intermediate level);
• Good French and functional English;
• Ability to work under pressure and complete several files at once.