Reception Designer - Web Boutique
Boucherville branch | Possibility to choose another branch
Join a creative and dynamic team offering a stimulating, inspiring and warm atmosphere.
Don't wait any longer, come be part of a Quebec success story.
Job description
Under the immediate responsibility of the Web Services Manager, the Reception Designer - Web Boutique takes care of customers as soon as they enter the website or the branch in order to increase sales in the e-commerce sector. The Reception Designer - Web Boutique will contribute to the development of the e-commerce sector in synergy with the other departments of the company and the branch network.
Profile required
Thoroughness, precision, rigor, conscientiousness, organizational skills, autonomy and a very good team spirit as well as being customer service oriented and able to handle several files simultaneously.
Main tasks
- Provide customers with information about items in the online collection and publicize their benefits
- Ensure that web visits are transformed into e-commerce sales according to the criteria of the customer experience and/or clearly identify the customer in order to offer him the best service and direct him to the right place if necessary
- Greet customers in our showroom
- Develop trendy and innovative designs for clients who have a project at the online store
- Consult with the client to gather information about the future kitchen/bathroom and determine their needs, preferences, constraints, requirements, budgets and intended use of the space
- Assist the client and provide advice on the choice of colors, style, finishes and materials, taking into account ergonomic principles and industry standards
- Be able to ask questions to customers in order to anticipate the customer's pitfalls and thus plan solutions so that their project materializes
- Be able to navigate the various e-commerce portals and follow the department's nomenclatures / processes
- Any other job-related duties.
Prerequisites
- Students welcome
- DEC in design or training deemed equivalent
- Experience in customer service (asset)
- Computer proficiency (Office)
- Excellent spoken and written French and English
- Strong interest in interior design
- Be available evenings and weekends