Regional Sales Manager - B2C Sector
Join a creative and dynamic team offering a stimulating, inspiring and warm atmosphere.
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Job description
The Regional Sales Manager - B2C Sector is responsible for planning and organizing operations. He/she will participate in the development and implementation of strategies aimed at achieving the performance objectives of the resources under his/her responsibility. He/she reports to the Regional Manager - B2C Sector and works closely with the Kitchen-Designer Supervisors - B2C Sector to ensure an exceptional customer experience while meeting sales targets.
Profile required
Customer service oriented, results and solutions driven, inspiring leadership, autonomy, reliability, diligence, diligence, thoroughness, organizational skills, sense of responsibility and team spirit.
Main responsibilities
- Plan the activities of its teams in the different branches in order to support the company's business plan and respond effectively to customer requests;
- Implement sales strategies to constantly improve sales performance;
- Implement continuous improvement actions aimed at the quality of the services offered, the efficiency of operations and compliance with costs and deadlines;
- Assign work according to the company's objectives and requirements;
- Ensure a respectful, positive work climate focused on company values;
- Identify training needs and provide coaching and training when necessary;
- Monitor the variation in performance (CVP) of the staff in his charge in order to detect deviations from objectives, identify opportunities for improvement and propose solutions to correct them;
- Collaborate in establishing company standardization procedures;
- Ensure compliance with company policies and procedures;
- Prepare and keep data tables up to date and complete various reports;
- Check the conformity of data entry in the analysis and monitoring tables made by the team;
- Lead daily and weekly meetings;
- Offer advice to clients on the choice of colors, styles, finishes and materials, taking into account ergonomic principles;
- Create and develop aesthetic, functional and safety concepts and plans, consistent with production standards, based on customer requests;
- Make trading decisions consistent with established standards;
- Perform all other tasks directly related to the job.
Prerequisites
- Diploma of college studies (DEC) in design or training considered equivalent;
- Minimum of three (3) years of experience in a similar position;
- Proficiency in 3D software IT tools (Cabinet Vision);
- Excellent communication and customer service skills;
- Good knowledge of the Office suite (Excel and Word);
- Good knowledge of interior design and design trends;
- Good knowledge in the field of construction and cabinets;
- Good knowledge of cabinet materials and standards;
- Knowledge of security processes, compliance standards and company policies;
- Ability to work effectively in a team and manage multiple tasks at once;
- Good skills in French and English.